This Cookie Policy was last updated on 28 November 2023 and applies to citizens and legal permanent residents of the United Kingdom.
Introduction
Our website, theheartofthecity.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
Cookies on our website
Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website. We may place these cookies without your consent.
Analytics / Performance cookies
Analytics/performance cookies are cookies or any other form of local storage, used to track the user on this website and their behaviour. The analytics/performance cookies used on this website are those of third parties and are summarised below.
Placed cookies
| Cookie | Domain | Description | Duration | Type |
| _fbp | .heartofthecity.com | Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website | 3 months | Analytics |
| _ga | .heartofthecity.com | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors | 1 year 1 month and 4 days | Analytics |
| _gid | .heartofthecity.com | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously | 1 day | Analytics |
| _gat_gtag_UA_* | .heartofthecity.com | Google Analytics sets this cookie to store a unique user ID | 1 minute | Analytics |
| _ga_* | .heartofthecity.com | Google Analytics sets this cookie to store and count page views | 1 year 1 month and 4 days | Analytics |
Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Accept All”, you consent to us using the categories of cookies you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
Enabling/disabling and deleting cookies
You can choose to [accept / reject] use of cookies on our website from the pop-up, or use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again if you consent to these when you visit our website again.
Your rights with respect to personal information
You have various rights in relation to the personal information which we hold about you, such as:
- You have the right to access personal information we hold about you.
- You have the right to make us correct any incomplete or inaccurate personal information we hold about you.
- You have the right to port your personal information to another service.
- You have the right to ask us to erase any personal data we hold about you in certain circumstances.
- You can object to us using your personal information if we are using it for the purpose of our legitimate interests.
- You have the right to restrict our processing of your personal information in certain circumstances.
- Where we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
Some of these rights may not always apply, as there are sometimes requirements and exemptions which may mean we need to keep processing the personal information or not disclose it, or other times when the rights may not apply at all. We will always tell you if we think we do not have to comply.
You can exercise your rights by contacting us on the details set out below in the ‘Contact us’ section.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office, the UK data protection regulator, as directed on their website at www.ico.org.uk. Please think about telling us first though, so we have a chance to address your concerns. Our Complaints Policy (found here: https://theheartofthecity.com/wp-content/uploads/2020/07/Complaints-policy.pdf) sets out our policy in handling your complaints.
Contact us
If you have any questions, concerns or complaints about this Cookie Policy, or how we handle your personal information, please write to the Heart of the City, Innovation and Growth, City of London, PO Box 270, Guildhall, London EC2P 2EJ or email us at info@theheartofthecity.com.
