Ambassador recommends: Emma Cooke from Herbert Smith Freehills

Heart of the City | 19 August 2020 | News
Ambassador recommends: Emma Cooke from Herbert Smith Freehills

Every month we like to share a recommendation from one of our ambassadors: something that inspires them in their responsible business work. This month we asked Emma Cooke, Global Head of Citizenship at Herbert Smith Freehills. She went through the Heart of the City foundation programme at the very start of her responsible business career many moons ago, and she now sits on our board advisory panel supporting the Heart of the City team.

“I’m a big fan of LinkedIn as a way of keeping up to date with trends, research and horizon scanning. I’m not a big poster myself, but if you spend a bit of time on your connections and joining the right groups it becomes a personalised news feed on all the areas of responsible business you’re interested in. It doesn’t take much initial upfront investment – joining a few groups, liking content and following key people helps to build that up. I’d recommend following:

I’ve just finished my MBA at Cranfield University, and one of the powerful tools we revisited as part of the course was the Ladder of Inference. It’s helped me become more aware of how my own thoughts, values and beliefs drive the assumptions I make and enabled me to see the power of questioning and really listening to people to understand their motives. A very useful tool when you’re trying to influence someone, especially around the business case for responsible business.

Books wise, I enjoyed Poverty Safari, Understanding the Anger of Britain’s Underclass by Darren McGarvey. It reaffirmed the importance of social mobility as an area of focus and re-energised me in driving forward the change we need.”

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